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Your 77jj account balance is the centre of everything — how you fund it, how you move money out, and how you check that every transaction matches. We support bKash and Bank Transfer for Bangladesh, and every step happens inside your signed-in account area.
Adding funds to your 77jj account starts from the cashier section, which you reach after signing in. We support bKash and Bank Transfer as the active deposit rails for Bangladesh. Once you select your preferred method, the cashier page shows the fields and limits specific to that route — follow exactly what is shown there. After you confirm the transaction on your side, the amount appears in your 77jj account balance.
From your signed-in account home, navigate to the Deposit section inside the cashier. The page lists the payment methods configured for your account in Bangladesh.
Choose the rail that works for you. Each option shows its own fields and any minimum that applies to your account at that moment.
Type the amount you want to add, review the summary, then approve the transaction. For bKash, you complete the approval step inside your bKash app or via the PIN prompt.
Once the transaction clears, your balance updates in the account wallet area. If it does not appear after a reasonable wait, use the transaction reference to contact account support.
Withdrawals move your available 77jj account balance back to a bKash wallet or Bank Transfer account you have on record. You open the withdrawal section from the signed-in cashier, the same area where deposits are managed. The system will show your current withdrawable balance — note that any amount still under active account conditions may sit in a separate pending state, which the cashier page will indicate.
Log in, go to the cashier and select Withdraw. Your available balance is shown here, separate from any amount that is not yet eligible for withdrawal.
Select bKash or Bank Transfer as your withdrawal route. Make sure the wallet number or bank account matches what is registered on your 77jj account.
Type the amount within the limit shown, confirm the details on the summary screen, then submit. A reference number is assigned to your request immediately.
Your withdrawal moves through status labels — pending, processing, completed — visible in the transaction history tab. Keep your reference number until the funds arrive.
Before a withdrawal is released, your 77jj account may require a verification step. The fields and documents we ask for depend on what the account system shows for your profile — we do not apply a single fixed checklist to every account, so the most accurate view of what is needed is always inside your signed-in account area under the verification or profile section.
Sign in and open the verification or profile section. The fields shown there reflect what is outstanding for your specific account — do not submit documents not listed.
We check that the bKash number or bank account used for withdrawal is registered to the same person as the 77jj account. Mismatches hold up the request.
Each field has a label and, in most cases, a format hint. Fill them as shown. Uploading a document in the wrong format or with illegible details will require a resubmission.
Our account support team can explain what a specific verification field is asking for. Reach them through the contact route shown in your signed-in account — do not share sensitive details via public channels.
We have configured two active payment rails for Bangladesh accounts: bKash for mobile wallet transfers and Bank Transfer for direct bank-to-account movement. Both are available inside the cashier for deposit and withdrawal. The cashier page shows which methods are active for your account at the time you log in — availability can depend on account status and local conditions.
Mobile wallet deposit and withdrawal. Link your registered bKash number to your 77jj account in the cashier settings before initiating a transaction.
Direct bank-to-account route for deposits and withdrawals. Use the bank details shown in the cashier at the time of transaction — do not use stored details from a previous session.
Every bKash or Bank Transfer transaction generates a reference on both sides — the wallet app or bank statement on your end, and the account history entry on the 77jj side. When these two reference numbers match, the transaction is confirmed end to end.
Every transaction on both the wallet side and the 77jj account side carries a unique reference. Matching these two is the fastest way to confirm a transfer went through correctly without waiting for support.
The transaction history tab shows labels such as pending, processing and completed. A status stuck on pending beyond a normal wait period is the signal to raise it with account support.
Your signed-in account area holds a full log of deposits, withdrawals and their outcomes. Check this before contacting support — the answer is often already there in the status column.
For bKash, save the confirmation SMS or app receipt. For Bank Transfer, keep the bank-issued transaction ID and the amount, date and beneficiary name as shown on your statement.
Account and transaction safety on 77jj depends on a combination of how we operate the platform and the steps you take from your side. We process deposits and withdrawals only through the configured payment rails — bKash and Bank Transfer — so any request asking you to send funds via a different method or an unverified channel is not from us. Access your account only through 77jj.
Always check that the URL in your browser reads 77jj before entering login credentials. Phishing pages copy the look of real sites but the domain will differ. Bookmark the real address after your first visit.
We match the bKash number or bank account to the registered account holder before releasing withdrawals. This step protects your balance from being moved to an account that does not belong to you.
We do not store or ask for your bKash PIN or bank internet-banking password. Keep those credentials private. If you receive a message claiming to be 77jj support and asking for a PIN, do not respond — report it.
Our account support contact is shown inside your signed-in account area. Use only that route to raise transaction queries. We do not operate via unofficial social media accounts or third-party chat apps.
These questions cover the banking situations we hear about most from accounts in Bangladesh. If your specific situation is not covered here, the signed-in account support route is the next place to look.
We currently support bKash and Bank Transfer for Bangladesh accounts. Both options appear inside the cashier when you are signed in. Use only the methods shown there — other channels are not configured and transactions sent via them will not credit to your account.
Open your bKash app and note the transaction reference number from the completed payment. Then check your 77jj account history tab. If the reference is not showing after a reasonable wait, contact account support using the route inside your signed-in account and share that reference number with them.
The minimum for each method is shown in the cashier at the point of transaction, because it can vary by method and account status. We do not publish a single fixed figure here as it may not match what your account currently shows. Check the cashier before confirming a deposit.
Sign in, open the cashier and select the Withdraw option. Choose bKash as your payout method, enter the amount within the displayed limit, and confirm. Your withdrawal request is assigned a reference number and you can track its status in the transaction history tab.
Pending status means the request has been received but the account system has not yet finished processing it. Check whether your account verification is complete — incomplete verification holds withdrawals. If the status has not moved after what seems like an unreasonable period, raise it with support using the reference number.
The verification fields shown in your signed-in account area are specific to your profile. We do not apply one fixed document list to every account. Open the verification section after signing in and follow exactly the prompts shown there. If a field label is unclear, our support team can explain it.