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77jj takes the handling of your personal information seriously. This policy explains what data we collect when you use your account, how it is stored, and the steps you can take to review or correct your records — with access and eligibility subject to your local law and applicable regions.
When you open an account with us, we collect the information you provide during registration: your name, contact details, and any identity verification materials required to maintain your account in good standing. When you make a deposit or withdrawal — whether through bKash, Bank Transfer, or another supported local payment route — we record the transaction reference, method and amount as part of your account wallet history. We also collect device and session data automatically: your browser type, IP address, and the pages you visit within the platform. This technical data helps us maintain service availability and detect unusual account activity. Cookie data is used to keep your session active and remember your account preferences across visits. We do not sell your personal data to third parties. Data shared with payment processors, including bKash and Bank Transfer partners, is limited to what those providers need to complete your requested transaction. Retention periods vary by data type and are subject to applicable legal requirements in your region. You can request a summary of the data we hold about you by contacting our support team through the routes listed on this page. All requests are handled subject to local law and eligible regional requirements.
This privacy policy applies to data collected through the 77jj platform and its account services. It does not extend to third-party websites or services you may reach through links on our pages. Understanding scope helps you know which data practices are ours and which belong to external providers.
Covers data collected during login, registration and account management — including your contact details, identity verification records and session history within the platform.
Covers payment transaction records associated with your account wallet, including bKash deposits and Bank Transfer entries. Transaction data is shared only with the relevant payment processor to complete your request.
Covers cookies, device identifiers and browsing behaviour recorded while you are on the 77jj platform. This data is used to maintain session continuity and improve service delivery for your account.
Does not cover data practices of external services, payment gateways or partner providers once you leave the 77jj platform. Those services operate under their own privacy terms, which we cannot control.
You have several practical options when it comes to the data we hold about your account. Reviewing your account profile is the first step: log in and navigate to your account settings page, where your registered contact details and verification status are displayed. If any detail is incorrect — a misspelled name, an outdated email address, or a phone number that has changed — you can request a correction through our support team. For questions about specific transaction records, the account wallet history section shows your deposit and withdrawal entries, including bKash and Bank Transfer references. If you want to understand what broader data we hold, or if you have a concern about how your information has been handled, our support contact routes are the right starting point. We aim to respond to data enquiries promptly, though response times depend on the nature of the request and applicable regional requirements. Availability of specific rights may vary depending on your local law and eligible region.
Log in and open your account settings to see your registered details, verification status and wallet transaction history at any time.
Contact our support team with the specific detail that needs updating. We will guide you through the verification steps required before any change is applied.
If you have a question about what information we hold or how it has been used, reach out through the support routes on this page. We handle each query individually.
For requests to access or delete personal data, contact us directly. We will confirm what is possible under the legal requirements applicable to your region.
If you have a question about this privacy policy, a concern about your account data, or a request related to personal information we hold, the following routes are available. Use the channel that suits your situation — each one connects to a team that can handle data and account queries directly.
Open the chat widget on the 77jj platform to speak with a support agent about your account or a privacy-related question. This is the fastest route for most queries.
Send a detailed message to the support email address published in your account area. Email is the preferred route for formal data access or correction requests.
Visit the help section within your signed-in account for self-service guidance on account settings, verification steps and wallet records before raising a formal request.
We apply account-level security measures to protect your personal information from unauthorised access. Your account is protected by the login credentials you set, and we recommend keeping them private and not sharing them with anyone. Cookie settings, device data and session tokens are stored separately from payment transaction records to limit exposure in the event of any technical issue. Retention of your data follows the requirements that apply in your region — we do not keep personal information longer than necessary for the purposes it was collected. If you want to know how long specific data types are kept, contact us through the routes listed under the support section of this page.
Your account login is the primary control over your personal data. Keep credentials private and contact support immediately if you suspect any unauthorised access to your account.
Cookies maintain your active session and account preferences. You can manage cookie permissions through your browser settings, though some account functions may be affected if cookies are disabled.
We retain personal data only for as long as required by the purposes described in this policy and any legal obligations that apply in your region. Requests about retention timelines are handled by our support team.
To update, correct or request removal of your personal data, contact us via live chat or email. We verify identity before applying any changes to protect your account records.
These are the questions we hear most often about how your data is handled at 77jj. If your question is not answered here, reach out through the support routes listed on this page.
We collect the details you enter during registration — your name, contact information and any identity verification documents required. Device and session data such as your browser type and IP address are also recorded automatically when you use the platform.
Transaction data is shared only with the payment processor needed to complete your specific request — for example, the bKash gateway for a bKash deposit or the relevant bank for a Bank Transfer. We do not share payment data beyond what the transaction requires.
Log in and check your account settings and wallet history for the data visible to you directly. For a broader summary of records we hold, contact our support team via live chat or email and we will handle your request in line with applicable regional requirements.
Yes. Contact us through live chat or the support email in your account area. We will ask you to verify your identity before making any changes. The extent of deletion rights depends on your local law and the legal obligations that apply to your account records.
Cookies keep your session active and remember your account preferences between visits. You can adjust cookie permissions in your browser settings. Disabling certain cookies may affect how the platform functions, including session continuity on your account.
Retention periods vary by data type and are tied to the purposes for which the data was collected and any legal obligations in your region. We do not keep personal information longer than necessary. Contact support if you want details about a specific data type.